Introduction

Lulutots Daycare, LLC (“WOW Kids Playground, “we”, or “us”) values its guest’s privacy.  This privacy policy (“Privacy Policy”) is to inform you of the privacy principles that govern your use of this Website, www.wowkidsplay.com .  This Privacy Policy is effective January 1, 2024.  The purpose of this Privacy Policy is to inform you about the types of information we gather about you, including information contained on any membership or event application you may submit to us, information gathered when you visit this Website, information we may receive from third parties or affiliates, how we may use that information, whether we disclose that information to anyone and the choices you have regarding our use of and your ability to correct the information.  We strive to help visitors of this Website protect their privacy while using this Website.  By using this Website, you expressly consent to the use and disclosure of information as described in this Privacy Policy.

Information collected from you by others, such as third party websites that you access through links on this Website, are governed by those entities’ privacy policies.

As described below, by accessing this Website, you agree to all the terms in this policy and acknowledge that you are a United States resident, users are expressly prohibited from accessing this site or providing any personal information if they are located in the European Union.

Information We Collect

We may collect the following categories of information from or about you.

Information you provide – We collect the information you provide when you choose to contact us, register for programs or events, make a purchase or submit any online forms.  This may include personally identifying information, which may include your full name, email address, mailing address, telephone number or credit card number, to provide you with a particular service you request.  Information is requested at various points on the Site, including when you apply for playground membership, sign up for email alerts, promotions, special offers and waivers, use the “contact us” page, email us for questions and confirmations and at other times. 

Information about your use of our website – WOW Kids Playground employs third-party services, such as Google Analytics, Google Tag Manager (“Google Services”) or WP Statistics, to collect general use information so we can calculate how many visitors come to our website, how to find us, how they interact with the website while there and which web pages are the most popular.  We use this information to help evaluate changes to make the website more responsive to your needs.  Such information may include IP address, location information, platform-related information and browsing history.  We do not use this information to track the activities of individual visitors and our website will never collect personally-identifying information from you without your knowledge.  The information collected by Google Services is consistent with Google’s privacy policy, www.google.com/policies/privacy/partners/.

How We Use Information We Collect Online

We collect and process personal information for the following purposes:

Communicating with you – We may use the personal information you provide to communicate with you.  This may include, but not limited to, booking event requests, signing your waivers, processing your requests or informing you about WOW Kid’s Playground.

Informing you about products or services of interest – With your prior consent, we may use your personal information to send you promotional communications on behalf of WOW Kids Playground.  You have the right to unsubscribe from these communications at any time. 

Third-party advertising – Third-part services may use cookies and general information about your browsing behavior on our web properties to provide targeted advertising to you on other websites.

Providing, evaluating and improving our products and services – We use your information including data obtained from Google Services, to evaluate and improve our services.  The information we receive helps us better fulfill our mission and improve your online experiences.

Promoting safety and security – WOW Kids Playground and its third-party vendors may use your information to promote safety and security, such as verifying accounts, monitoring fraud, investigating suspicious or potentially illegal activities or violations of our terms or policies, protecting our rights or pursuing available remedies.

Third Parties to Whom We Disclose Information

Vendors and Service Providers – We use third party companies to help us provide our products and services to you, for an example, to process payments, fulfill orders, store data, evaluate our services or communicate with our users.  Because this website makes use of Google Services, Google will have access to and may use information collected by this website for purposes described in Google’s privacy policy, including Google Services’ improvements.

Other Website Users – WOW Kids Playground may provide ways for you to submit content for public display, but we will never include any personally, identifying information without your express consent.  None of the information you provide on our website is ever sold to other businesses or organizations.  

Exception – One exception to the above policy is that we will release specific information about you to comply with any valid legal process such as a search warrant, subpoena, statute or court order.

Cookies

WOW Kids Playground uses cookies to store personal data on your computer.  We may also link information stored on your computer in cookies with personal data about specific individuals stored on our servers.  If you set up your Web browser (for example, Internet Explorer or Firefox) so that cookies are not allowed, you may not be able to use some or all of the features of our website. 

Privacy of Minors

WOW Kids Playground does not solicit personal information from minors. Consistent with the Children’s Online Privacy Protection Act (COPPA) of 1998, we will never knowingly request personally identifiable information from anyone under the age of thirteen (13) without prior verifiable parental consent.

If we become aware that a website user is under the age of thirteen (13) and has registered without prior verifiable parental consent, we will remove his or her personally identifiable registration information from our files.  We may nevertheless maintain a record of that person’s name and address in a “do not register” file to avoid subsequent registration by a child under the age of thirteen (13).

If you have any questions or concerns regarding our children’s privacy policy, please contact us via email at info@wowkidsplayground.com or write to us at:

WOW Kids Playground
1650 Polk Street
San Francisco, CA  94109

Website User’s Rights

Depending on where you live, you may have the rights to:

See what data we have about you, if any, and access the data.

Change/correct any data we have about you.

Have us delete any data we have about you.

Receive you personal data information in a structured and standard format.

Express concerns you have about and use of your data.

You may Contact Us to exercise your rights.  We will respond to your request in a reasonable timeframe, and in any event in less than 30 days.  You may also lodge a complaint with the competent data protection authority regarding the processing of your personal information.

To protect the privacy and the security of your personal information, we may require information from you to enable us to confirm your identity and right to access such information, as well as to search for and provide you with the personal information we maintain.  There are instances where applicable laws or regulatory requirements allow or require us to refuse to provide or delete some or all of the personal information that we maintain.

California Privacy Rights

If you are a California resident, you have the right to request information from us regarding the manner in which we share certain categories of personal information with third parties for their direct marketing purposes, in addition to the rights set forth above.  Under California law, you have the right to send us a request at the designated address listed within the website to receive the following information:

The categories of information we disclosed to third parties for their direct marketing purposes during the preceding calendar year. The names and addresses of the third parties that received the information.

If the nature of the third party’s business cannot be determined from their name, examples of the products or services marketed.

International Visitors

This website is hosted in the United States and is intended only for visitors located within the United States.  If you nonetheless choose to use the website from other regions of the world with laws governing data collection and use that may differ from United States laws, then please note that you are transferring your personally identifiable information outside those regions to the United States and by providing your personally identifiable information on the website you consent to that transfer.  

You are expressly prohibited from using this website if you are located with the European Union.

Legal Issue

This is a United States website and is subjected to laws of the United States and the State of California.  This Privacy Policy will be governed by and construed in accordance with the laws of the State of California without regard to that state’s conflict of law analysis.  Each of the parties to this privacy policy hereby irrevocable and unconditionally submits to the jurisdiction of the United States District Court for the Northern District of California or any state court of competent jurisdiction sitting in San Francisco, California for purposes of all legal proceedings arising out of or relating to this private policy or the transactions contemplated hereby, and agrees not to commence any legal proceedings related thereto except in such court.

Third-Party Websites and Services

Our website may contain links to or the ability for you to access third-party websites, products or services.  We are not responsible for the privacy practices employed by those third-parties, nor are we responsible for the information or content their products and services contain.  This privacy policy applies solely to information collected by us through this website.

Protection of Personal Information

We strive to protect personal information against loss, authorized access, use, disclosure, modification or transfer.  WOW Kids Playground employees responsible for the collection, use, maintenance and/or dissemination of records containing personal information are trained to take appropriate precautions, including but not limited to authentication, monitoring, auditing and encryption to ensure that proper administrative technical and physical safeguards are established and followed in order to protect the confidentiality of such information.  Employees are trained to remove or redact personal information when data disclosures are necessary.

Consent and Changes to this Privacy Policy
By using this website, you agree to let us collect and use information per the guidelines of this privacy policy.  Please note that our privacy policy is subject to change at any time.  If any material changes are made to the policy, this page will be update to reflect the change.  Where applicable, your continued use of our website and services after the effective date of such notice means that you have read, understood and agreed to the revised privacy policy.  Your privacy is of utmost importance to us, and we will always do our best to preserve it.

Questions or Comments

We invite you to contact us if you have any questions or concerns about this privacy policy.